About Us
Experience You Can Count On
The founder of our company, Skip Harris, is a leader in Contact Center assessment, has worked on the client side (The Walt Disney Company, Cox Communications and Falcon Cable TV) and on the vendor side as a marketing & sales executive consultant for brand clients as well as contact center partners around the world. Our service includes a comprehensive consultation to help identify gaps and opportunities, a comprehensive report that includes a project plan with timelines and milestones, a cost analysis, and a schedule. We also offer a suite of quality products (outsourcing contact center solutions, operations analysis and optimization recommendations, results proven sales training, regulatory compliance assessment and compliance solutions), that will help you get there quickly and smoothly. That’s how we ensure your success. How may we be of service to you?
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Our process is designed to empower your team and outfit them with the tools they need to succeed. Talk to us today about how we can support your growth, improve your sales performance, add value to your customer's experience and keep you on a solid track to success and profit.